Terms of use

Please read these terms of use carefully by accessing or using this internet based platform, you agree to be bound by the terms described herein and all terms incorporated by reference. if you do not agree to all of these terms, do not use this internet based platform.

  1. What is Lavanya Healthcare
    1. The domain name www.Lavanyahealthcare.in, an internet based portal and Lavanya Healthcare a mobile application, is owned and operated by Lavanya Healthcare, a company duly incorporated under the provisions of the Shops and Establishment Act, (hereinafter referred to as “Lavanya Healthcare” or “We” or “Our” or “Us” or “Company”). The domain name and the mobile application are collectively referred to as the “Website”.
    2. Your access or use of the Website, transaction on the Website and use of Services (as defined herein below) hosted or managed remotely through the Website, are governed by the following terms and conditions (hereinafter referred to as the Terms of Use”), including the applicable policies which are incorporated herein by way of reference. These Terms of Use constitutes a legal and binding contract between you (hereinafter referred to as “You” or “Your” or the “User”) on one part and Lavanya Healthcare on the other Part.
    3. By accessing, browsing or in any way transacting on the Website, or availing any Services, You signify Your agreement to be bound by these Terms of Use. Further, by impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by Our policies, including the Privacy Policy (as set out in Part B herein below), and such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India and other jurisdictions for the purposes of accessing, browsing or transacting on the Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms of Use. However, if You navigate away from the Website to a third party website, You may be subject to alternative terms and conditions of use and privacy policy, as may be specified on such website. In such event, the terms and conditions of use and privacy policy applicable to that website will govern Your use of that website.
    4. Lavanya Healthcare reserves the right to change or modify these Terms of Use or any policy or guideline of the Website including the Privacy Policy, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the Website and You waive any right You may have to receive specific notice of such changes or modifications. Your continued use of the Website will confirm Your acceptance of such changes or modifications; therefore, You should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to Your use of the Website.
    5. As a condition to Your use of the Website, You must be 18 (eighteen) years of age or older to use or visit the Website in any manner. By visiting the Website or accepting these Terms of Use, You represent and warrant to Lavanya Healthcare that You are 18 (eighteen) years of age or older, and that You have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use.
    6. Compliance with these Terms of Use would entitle You to a personal, non-exclusive, non-transferable, limited privilege to access and transact on the Website.
    7. These Terms of Use constitute an electronic record in terms of the IT Act and rules framed there under, as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  2. ELIGIBILITY
    1. For the purposes of availing the Services through the Website, You are required to obtain registration, in accordance with the procedure established by Lavanya Healthcare in this regard. As part of the registration process, Lavanya Healthcare may collect the following personal information from You:
      • Name;
      • User ID;
      • Email address;
      • Address (including country and ZIP/ postal code);
      • Gender;
      • Age;
      • Phone number;
      • Password chosen by the User;
      • Valid financial account information; and
      • Other details as You may volunteer.
    2. The registration on or use/ access of the Website is only available to natural persons, other than those who are ‘incompetent to contract’ under the Contract Act. That is, persons including minors, un-discharged insolvents etc. are not eligible to register on, or use/ access the Website. By registering, accessing or using the Website, You accept the terms of these Terms of Use and represent and warrant to Lavanya Healthcare that you are ‘competent to contract’ under the Contract Act and have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use.
    3. A registered id can only be utilized by the person whose details have been provided and Lavanya Healthcare does not permit multiple persons to share a single log in/ registration id. However, a registered user, being also a parent or legal guardian of a person ‘incompetent to contract’ such as minors or persons with unsound mind, would be permitted to access and use the Website for the purposes of procuring the Services, on behalf of such persons.
    4. You agree and acknowledge that You would (i) create only 1 (one) account; (ii) provide accurate, truthful, current and complete information when creating Your account and in all Your dealings through the Website; (iii) maintain and promptly update Your account information; (iv) maintain the security of Your account by not sharing Your password with others and restricting access to Your account and Your computer; (v) promptly notify Lavanya Healthcare if You discover or otherwise suspect any security breaches relating to the Website; and (vi) take responsibility for all the activities that occur under Your account and accept all risk of unauthorized access.
    5. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by Lavanya Healthcare for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to You, Lavanya Healthcare may allow authorized third parties to place or recognize a unique cookie on the Your browser. Lavanya Healthcare does not store personally identifiable information in the cookies.
    6. Lavanya Healthcare, at its sole discretion, reserves the right to permanently or temporarily suspend Users, to bar their use and access of the Website and App, at any time while Lavanya Healthcare investigates complaints or alleged violations of these Terms of Use or any Services, or for any other reason

 

  1. USE OF SERVICES AND THE WEBSITE
    1. E-Commerce Platform for Ayurvedic Products –
      •  Platform to facilitate transaction of business:
        1. Through the Website, Lavanya Healthcare facilitates the purchase of Ayurvedic wellness products, and services.
        2. You understand and agree that all commercial / contractual terms, with respect to the sale/ purchase/ delivery and consumption of the Ayurvedic wellness products.
        3. The commercial / contractual terms include without limitation – price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to Ayurvedic wellness Goods and Services offered for sale.
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